Senior Content Designer (100% Remote)

Our Customer is a leading global collaboration platform that's transforming the way people work together, from the smallest business to the largest enterprise. With more than 500 million registered users across more than 180 countries, their mission is to unleash the world’s creative energy by designing a more enlightened way of working. Headquartered in San Francisco, CA, they have more than 12 offices around the world.

Our Customer is seeking a Senior Content Designer on a contract basis to help support our Customer's business needs. This role is 100% remote.

This role will be at the forefront of shaping UX for the next generation of AI-powered products. You’ll craft content strategy and UX writing that makes our AI products feel simple, helpful, and worthy of trust.

Your role will focus on content design for high-impact Growth areas, including onboarding and activation. You’ll partner closely with product designers, PMs, engineers, and researchers to ensure content design meets business goals, user needs, and our high standards.

**Please attach a link to your portfolio. The portfolio will be a part of the interview.

Responsibilities:

• Drive content strategy and UX writing across key Growth experiences
• Bring your user-focused point of view to articulate and recommend design solutions
• Translate complex concepts into friendly, easy-to-understand experiences
• Craft content informed by user feedback, metrics, technical constraints, localization, and accessibility best practices
• Partner closely with product designers, engineers, product managers, researchers, and other stakeholders
• Align your work to business goals, user needs, and our style guides
• Contribute to workshops and critiques to push your craft and elevate the quality of our work

Skills and Qualifications: A portfolio of content design (please include this with your application)

• 7+ years of professional writing experience, including 5+ years focused on in-product content
• A knack for crafting end-to-end experiences and translating technical talk into people speak
• Experience following or creating writing style guidelines
• An ability to be both creative and consistent within a controlled vocabulary
• Proven ability to prioritize across multiple projects and stakeholders
• Experience partnering with designers, researchers, product managers, and engineers

Preferred:

• Experience working on 0 —> 1 products
• Experience working on productivity tools and/or AI products

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

Please note: In order to to create a safe, productive work environment, our client is requiring all contractors who plan to be onsite to be fully vaccinated according to the CDC guidelines. At the point of offer, contractors will be required to attest their vaccination status.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability