Senior Solutions Consultant

The Mom Project is excited to partner with our client, Workato - a leading Enterprise Automation Platform that enables both business and IT teams to integrate their apps and automate business workflows without compromising security and governance - in their search for a Senior Solutions Consultant. This role is a hybrid setup in San Francisco, CA.

At Workato, they are a team moved by innovation — a passion to create the best possible way and the drive to continue to make it better. They also believe in the power of their team, knowing that they only succeed if they all succeed together.

We are looking for an exceptional Senior Technical Consultant to join our growing team. In this role, you will be responsible for enabling our clients to become proficient on the Workato Platform, empowering their employees and building solutions for their businesses.

In this role, you will also be responsible to:

• Work across multiple customer-facing teams (Sales, Business Development, Product, Engineering, Customer Success) to improve the product's vision and to make global businesses and organizations successful.
• Technical solutions expert with an aptitude for technical advising, troubleshooting, and analysis. With strong communication skills, you will be proficient in communicating technically complex ideas to a non-technical audience. You help Workato employees and customers approach and resolve technical problems and design scalable services.
• Gather requirements via client meetings and lead the solution design process jointly with customers, Business Development and Engineering
• Develop capabilities and features based on customer requirements as well as to extend Workato connector capabilities via HTTP and SDK
• Work closely with Product and Engineering to review customer requirements and feedback, and identify opportunities for Workato platform enhancements
• Accelerate development for roadmap features to address specific customer requirements
• Improve internal processes, and promote knowledge sharing in the team, by contributing to Workato’s knowledge base
• Prioritize and deliver outstanding customer service experience to Workato customers

• BA/BS or equivalent education - Computer Science degree is a plus.
• 6-10 years of pre-sales experience in a SaaS/iPass organization.
• Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and Databases.
• Hands-on experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure.
• Knowledge of Ruby programming (or understanding/familiarity with object-oriented programming).
• Knowledge of front-end development, including but not limited to, HTML (particularly iframes & iframe security mechanisms), and/or CSS.

• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact
• Customer-oriented mindset, easily adaptable to different company sizes and line of business
• Excellent enablement skills, experienced in establishing trust and building partnerships with customers or partners
• Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set
• Ability to effectively prioritize tasks and manage time, even under high-pressure situations
• Strong written and oral communication skills, with the ability to convey complex technical concepts effectively to a non-technical audience
• Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly
• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge

• Salary Commensurate with experience
• Flexible Working Arrangements: We want to empower our employees to give us their 110%, and still be able to fully live their personal lives beyond what they do at Workato. To that end, we maintain a hybrid remote work model and provide everyone with best-of-breed technology tools that enable them to work anywhere, anytime.
• Great Employee Benefits: Our employee benefits are designed not just to help everyone at Workato fulfill their basic and tangible needs, but also feel appreciated for their contributions to the company. Where possible, we tailor these benefits to the specific countries that our employees are based in. Some of them include the Employee Assistance Programme (EAP); Health insurance; Referral bonuses; and Workato stock options.
• Professional Development Opportunities: We are invested in the long-term professional development of our people, beyond what they bring to the table on their first day at work. We support individual career ambitions and set aside training programs and budgets they can tap into to upgrade both soft and hard skills.
• Dedicated Wellness & Recreation Time: We make it a point to dedicate time to pause, recharge, and get to know each other better. From virtual game nights to fitness & sessions, there's always time for a little fun on the calendars.