Process Preboarding Specialist (100% Remote)

Our Customer was founded in 1982 in an effort to create a solid accounting firm headed by native professionals. They later branched out to other services, which is now a multinational professional services network with offices in over 150 countries and territories around the world. With more than 100,000 professionals, they provide audit and assurance, tax, consulting, and risk and financial advisory services to a broad cross-section of the largest corporations and governmental agencies.

We are seeking a contract Senior Technology & Process Preboarding Specialist to help support our Customer's business needs. This role is 100% remote.

This role will support the Preboarding Technology & Process team to facilitate a smooth and seamless pre-hire Preboarding process for Experienced Hires (EH) and/or Campus Hires and Interns. The Senior Specialist will cross collaborate with various internal teams, inclusive of our various technology partners for process improvements, troubleshooting and system implementations. The Preboarding team assumes responsibility for all Preboarding activities once the Pre-hire has officially accepted their offer with the company.

Responsibilities:

• Act as a dependable point of contact for team members to resolve, in a timely fashion, any delays or obstacles in the Preboarding process
• Utilize system information to support the preboarding process and ensure any pending flags are being resolved in a timely fashion
• Work on special project assignments to develop processes and tools for CTS ELE and overall CTS
• Collaborate with stakeholders to identify opportunities for process and technology improvements to meet current and future needs, and drive efficiencies
• Support issues and escalations with stakeholders, with guidance from ELE Preboarding Manager/Lead as needed
• Ensure maintenance of standard operating procedures and knowledge articles within the Preboarding team
• Collaborate with USI counterparts on all activities to ensure alignment of priorities and ongoing responsibilities and leverage best practices between US and USI Preboarding teams
• Perform other job-related duties as assigned

Minimum Qualifications:

• Bachelor’s Degree and 3+ years of Human Resources experience or related experience
• Ability to work in a highly confidential and sometimes ambiguous environment required
• Ability to multi-task in a fast paced, high volume and deadline driven environment
• Ability to identify issues and escalate accordingly
• High degree of professionalism and integrity and ability to work in a highly confidential environment
• Experience with Microsoft Office Suite
• Strong critical thinking, analysis, and problem-solving skills
• Strong written and oral communication skills
• Experience working independently as well as collaboratively across large teams

Preferred:

• Process development experience
• Previous recruiting or preboarding experience
• Case Management System Experience (Salesforce or ServiceNow)

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Health Benefits: Medical, Dental, Vision, Life (including spouse & child), 401k, STD/LTD, AD&D, and Commuter Benefits program.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.