Senior User Experience Designer (100% Remote)

Our Customer is the world's learning company, with 32,000 employees across 70 countries worldwide. Their unique insight and world-class expertise comes from their long history of working closely with teachers, learners, researchers, authors, and thought leaders. Their products and services are used by millions of teachers and learners around the world every day. Whether it’s training school leaders or educating professionals, they are helping people make progress in their lives through learning.

We are seeking a Senior User Experience Designer on a contract basis to help support our Customer’s business needs. This role is 100% remote.

A case study is required upon submittal along with a cover sheet and resume.

Responsibilities:

• Design end-to-end user experiences across web and mobile platforms from concept through implementation
• Create high-fidelity designs including user flows, screens, interactive prototypes, and detailed specifications for engineering handoff
• Design and document reusable components and patterns for the design system with consideration for scalability, accessibility, and cross-platform consistency
• Plan and conduct user research and usability testing to inform design decisions and validate solutions
• Lead design for complex product areas and full user journeys from discovery through launch and iteration
• Partner with product managers to define design problems, identify opportunities, and establish success metrics
• Lead user research initiatives, including planning, facilitation, and synthesis, and translate insights into actionable recommendations
• Present design work and strategic recommendations to senior leadership
• Facilitate design workshops and collaborative sessions to drive alignment across stakeholders
• Partner with product and engineering teams to scope design work, define timelines, and establish success criteria
• Use data and analytics to validate design decisions and improve experiences through A/B testing and experimentation
• Mentor junior designers through design critiques, pair designing, and feedback
• Design AI-driven teaching and learning experiences while considering ethical implications and pedagogical effectiveness
• Work cross-functionally with designers, project managers, engineers, and other stakeholders while managing time and priorities effectively

Skills and Qualifications:

• A case study is required upon submittal along with a cover sheet and resume.
• 5-8 years of product design experience
• 7- 10 years of experience in user research
• Portfolio demonstrating design excellence, strategic thinking, and measurable impact on user experience and business outcomes
• Strong background in conducting research studies, usability testing, and problem-solving
• Strong experience in user-centered design for web and mobile products
• Strong visual design, prototyping, and interaction design skills
• Experience building and maintaining scalable design systems
• Proficiency in Figma
• Strong strategic thinking and problem-solving skills
• Ability to communicate design rationale and influence cross-functional stakeholders
• Ability to work effectively in cross-functional environments with product, content, research, and engineering teams
• Experience leveraging data and analytics to inform design decisions
• Ability to manage workload demands and prioritize tasks effectively
• EST time zone availability preferred

Preferred Qualifications:

• Experience designing AI-powered experiences
• Experience designing for higher education or learning-focused products
• Experience with JIRA and UserTesting.com
• Experience with Cursor or other AI tools such as Figma; Make highly preferred

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.