Senior User Experience Designer (100% Remote)

Our Customer is the world's learning company, with 32,000 employees across 70 countries worldwide. Their unique insight and world-class expertise comes from their long history of working closely with teachers, learners, researchers, authors, and thought leaders. Their products and services are used by millions of teachers and learners around the world every day. Whether it’s training school leaders or educating professionals, they are helping people make progress in their lives through learning.

We are seeking a Senior User Experience Designer on a contract basis to help support our Customer’s business needs. This role is 100% remote.

Please include a portfolio that demonstrates your craft excellence, strategic thinking, and measurable impact on user experience and business outcomes.

A case study is required upon submission, along with the Cover Sheet and resume.

Responsibilities:

• Design end-to-end user experiences across web and mobile platforms from concept through implementation.
• Create high-fidelity designs, including user flows, screens, interactive prototypes, and detailed specifications for engineering handoff.
• Contribute reusable patterns and components to the design system with a focus on scalability, accessibility, and consistency.
• Plan and conduct user research and usability testing to inform design decisions and validate solutions.
• Lead design for complex product areas and full user journeys from discovery through launch and iteration.
• Partner with Product Managers to define design problems, identify opportunities, and establish success metrics.
• Lead or co-create user research initiatives, including planning, facilitation, and synthesis of findings.
• Translate research insights into actionable design and product recommendations.
• Present design work and strategic recommendations to senior leadership.
• Facilitate design workshops and collaborative sessions to drive alignment across stakeholders.
• Partner with Product and Engineering teams to scope design work, define timelines, and establish success criteria.
• Use data and analytics to validate design decisions and improve experiences through experimentation and A/B testing.
• Mentor junior designers through design critiques, pair design sessions, and feedback.
• Design AI-driven teaching and learning experiences with consideration for ethics and learning outcomes.

Skills and Qualifications:

• 5-8 years of product design or user experience design experience.
• Strong portfolio demonstrating product design, strategic thinking, and measurable impact.
• Experience designing end-to-end user experiences for web and mobile applications.
• Strong proficiency in user-centered design methodologies.
• Experience creating high-fidelity UI designs.
• Experience creating user flows and journey maps.
• Experience building interactive prototypes.
• Experience designing and maintaining design systems.
• Strong understanding of accessibility and cross-platform design consistency.
• Experience conducting user research and usability testing.
• Experience synthesizing research findings into actionable recommendations.
• Strong visual design and interaction design skills.
• Strong problem-solving and strategic thinking skills.
• Ability to translate ambiguity into clear design solutions.
• Strong communication and presentation skills.
• Experience presenting to senior leadership and stakeholders.
• Experience facilitating workshops and collaborative sessions.
• Ability to work cross-functionally with Product, Engineering, Content, and Research teams.
• Experience using analytics and experimentation to improve product experiences.
• Experience mentoring junior designers.
• Strong attention to detail and design craft.

Preferred Qualifications:

• Experience designing AI-powered product experiences.
• Experience designing products in education, higher education, or learning platforms.
• Experience with A/B testing and experimentation frameworks.
• Experience working with learning science or AI-driven educational products.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.