Senior UX Designer (100% Remote)

Our Customer is a mission-driven not-for-profit organization that connects students to college success and opportunity. Founded in 1900, they were created to expand access to higher education. Today, the membership association is made up of over 6,000 of the world’s leading educational institutions and is dedicated to promoting excellence and equity in education. Each year, our Customer helps more than seven million students prepare for a successful transition to college through programs and services in college readiness and college success—including the SAT, the Advanced Placement Program, and BigFuture. The organization also serves the education community through research and advocacy on behalf of students, educators, and schools.

We are seeking a Senior UX Designer on a contract basis to help support our Customer’s business needs. This role is 100% remote, with regular virtual collaboration and periodic in-person meetups in locations such as Reston, VA, and NYC, as well as company-hosted conferences.

As a Senior UX Designer on the Create team, you will help shape the future of the assessment authoring ecosystem. You’ll design tools that support educators, subject-matter experts, reviewers, and operational teams as they create and manage high-quality assessments.

In this role, you’ll work in an interdisciplinary environment where design, product, and engineering collaborate closely throughout the software development lifecycle. You’ll balance user needs, technical constraints, and business goals while advocating for usability, accessibility, and coherence across a growing platform.

This role emphasizes systems thinking, research-driven design, and end-to-end ownership of the user experience from discovery and strategy through execution and delivery.

**Please submit your portfolio and LINKS (with password if applicable)

Responsibilities:

Design & Implementation (70%)

• Develop a deep understanding of users, their workflows, and their needs through research and ongoing partnership
• Identify target users and form hypotheses around user needs and behaviors
• Own and lead generative and evaluative research for your products
• Analyze business, technical, and operational requirements to inform design solutions
• Collect and synthesize multiple data sources (e.g., research, surveys, analytics, accessibility reviews)
• Facilitate synthesis and alignment sessions using agile and lean methodologies
• Create user journeys, service maps, and flows that capture current and future states
• Produce wireframes, interactive prototypes, visual designs, and detailed specifications
• Partner with Accessibility specialists to ensure inclusive, compliant experiences
• Present design concepts, rationale, and outcomes to product teams and stakeholders
• Conduct design handoffs to engineering using tools such as Figma
• Collaborate with other designers to align on shared patterns, systems, and standards

Strategy & Communication (20%)

• Contribute to UX and product strategy across the assessment authoring ecosystem
• Help evolve shared patterns and systems to support consistency across tools and platforms
• Clearly document and communicate design decisions and tradeoffs
• Actively participate in agile ceremonies, advocating for user needs and design quality
• Champion a culture of user empathy, curiosity, and continuous learning
• Advocate for effective, lightweight design processes that work in an embedded model

Project Management (10%)

• Independently manage priorities and scope across multiple initiatives
• Partner closely with product managers and engineers to ensure timely delivery
• Foster strong collaboration across disciplines to align outcomes with product goals and mission

Skills and Qualifications:

• Bachelor’s degree in a related field or equivalent professional experience
• 5+ years of relevant UX or product design experience
• Portfolio demonstrating end-to-end UX ownership and systems thinking
• Experience designing complex, content-rich applications or platforms
• Strong skills in information architecture, workflow design, and interaction patterns
• Proficiency in user-centered research methods and applying insights to design decisions
• Strong understanding of accessibility standards and inclusive design principles
• Familiarity with front-end technologies and data modeling preferred
• Clear communication skills and ability to collaborate effectively across disciplines
• UX design experience with a strong product design mindset and ownership from strategy through delivery
• Comfortable working embedded within a highly technical product team
• Strong partnership skills with engineers and product managers
• Ability to bring a strong design point of view while remaining open to feedback and iteration
• Experience in front-end technologies and data modeling
• Ed-tech experience

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.