Senior UX Product Designer (100% Remote)

Our Customer is the world's learning company, with 32,000 employees across 70 countries worldwide. Their unique insight and world-class expertise comes from their long history of working closely with teachers, learners, researchers, authors, and thought leaders. Their products and services are used by millions of teachers and learners around the world every day. Whether it’s training school leaders or educating professionals, they are helping people make progress in their lives through learning.

Our Customer is seeking a contract Senior Product Designer with a strong UX background to champion the strategic thinking and to help launch a new product for higher education. You'll partner closely with content, product, and engineering teams and be responsible for:

• Creating new UX based on existing design components
• You will be challenged in an organization that values vision, execution, and persistence. You will take ownership of the product by solving complex problems in simple, elegant ways.
• Product Designers are embedded within product teams that are deeply collaborative, and each member is directly responsible for the team’s success.

This role is 100% remote.

**Your portfolio link/s are required along with your application

Responsibilities:

• Define and create the user flows for full end to end experience
• Create high and low fidelity flows & prototypes
• Collaborate with product and engineering teams throughout the product development process
• Understand and advocate for user needs
• Define key metrics to track success and business impact
• Maintain clear team alignment around goals and priorities
• Approach an open-ended problem space with vigor and clarity
• Think holistically about the user journey and product ecosystem
• Guide user research and testing, ensuring usability and product consistency
• Be data-driven and iteratively improve the experience
• Design for AI-driven teaching and learning experiences

Skills and Qualifications:

• 5–7+ years of UX design experience (senior-level)-with an online portfolio of relevant design work
• Strong background in data/information design — ability to determine appropriate data hierarchies and visualizations.
• Proficiency in Figma (design + prototyping).
• Demonstrated experience working on AI-enabled products (especially involving LLMs, AI insights, or recommendations).
• Bonus: Experience with UX research (especially if independently conducted).v
• AI Experience Expectations: 1–2 years of AI-related experience is sufficient.
• Experience can include: Designing with AI-infused tools (e.g., FigmaAI, Uizard, etc.)
• Designing products that implement AI capabilities, especially for insights, personalization, or recommendations.
• Confident communicator who can clearly articulate your process, approach, and rationale to others
• Experience working in a collaborative team comprised of other designers, content strategists, product managers, and developers
• Comfortable working with multiple stakeholders at a time, & knowing when to push for polish and when "good enough" is good enough
• Prior experience defining and leading user research efforts
• Awareness of design trends across web and mobile devices
• Understanding the relationship of visual, interaction, and content disciplines
• Expert proficiency in design tools such as Figma (preferred) and Adobe Creative Suite
• Experience with educational content (preferred)

Preferred:

• Problem-solving – not just making things pretty, but solving real user and business problems in an environment that has dependencies / tech limitations
• User research – experience running tests on your designs, being able to interpret findings and iterating your work based on collected data & themes
• Time management – juggling multiple projects, knowing when to push for polish and when “good enough” is good enough
• Cross-functional collaboration – working smoothly with product, engineers, and other designers

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.