ServiceNow Developer (Sunnyvale, CA)

***Please note that our customer is currently not considering applicants from the following locations: Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, and Tennessee.***

Our Customer is a corporation that develops, manufactures, and markets robotic products designed to improve clinical outcomes of patients through minimally invasive surgery. Founded in 1995, their goal was to create innovative, robotic-assisted systems that help empower doctors and hospitals to make surgery less invasive than an open approach. Working with the top medical professionals, they continue to develop new, minimally invasive surgical platforms and future diagnostic tools to help solve complex healthcare challenges around the world.

We are seeking a contract ServiceNow Developer with 6+ years of hands-on experience in designing, developing, and implementing ServiceNow solutions. The ideal candidate will be proficient in ServiceNow platform administration, scripting, integrations, and module development while ensuring best practices in ITSM, ITBM, HRSD, or other relevant modules. This role is onsite in Sunnyvale, CA.

Responsibilities:

• Design, develop, and implement ServiceNow applications, including custom applications, workflows, UI policies, business rules, and client scripts.
• Customize and enhance ServiceNow ITSM, ITBM, HRSD, and custom-scoped modules based on business requirements.
• Develop and configure Service Catalog, Request Management, Incident, Problem, Change, and CMDB modules..
• Develop integrations using REST/SOAP APIs, MID Server, and third-party applications.
• Configure and maintain flows in Flow Designer and implement automation with Scripted REST APIs, Workflows, and Integration Hub.
• Implement Access Control (ACLs), security rules to ensure secure operations.
• Participate in ServiceNow upgrades, patching, and version management while ensuring system stability.
• Troubleshoot and resolve performance issues, system errors, and service outages.
• Work with business analysts for the requirements
• Create and maintain technical documentation, test cases, and deployment procedures.
• Stay updated with ServiceNow best practices, new releases, and industry trends.

Qualifications

• 6+ years of experience as a ServiceNow Developer.
• ServiceNow Certified System Administrator (CSA) is a plus
• ServiceNow Certified Application Developer (CAD) is a plus
• Strong expertise in JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, and Script Includes.
• Hands-on experience with ServiceNow Administration, ITSM, ITOM, HRSD, or other modules.
• Experience in Flow Designer, Integration Hub, and ServiceNow REST/SOAP integrations.
• Strong understanding of data model, CMDB architecture, and ServiceNow tables.
• Familiarity with ATF (Automated Test Framework) and ServiceNow Performance Analytics.
• Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus.
• Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration.
• Experience in ServiceNow Scoped Applications and Custom App Development.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Attention to detail and a commitment to quality.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.