Site Operations Coordinator (NYC)

Our client is a leading professional services firm that specializes in real estate and investment management. Our client shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities. Our client is a Fortune 500 company with annual revenue of $18.0 billion, operations in over 80 countries, and a global workforce of more than 93,000 as of December 31, 2019.

We are seeking a Site Operations Coordinator on a contract basis to help support their ongoing business needs. This role is on-site in NYC.

As a Site Operations Coordinator, you'll provide essential administrative and operational support to the site management team. Your role will focus on ensuring a smooth delivery of day-to-day operations, assisting with vendor coordination, and supporting communication between various stakeholders on-site.

Responsibilities:

• Schedule and coordinate vendor activities, inspections, and service visits.
• Maintain accurate records of vendor interactions, service requests, and operational activities.
• Assist in preparing reports on site operations and vendor performance.
• Respond to inquiries from staff, vendors, and clients in a professional and timely manner.
• Support the implementation of site procedures, protocols, and compliance requirements.
• Organize and maintain operational manuals, documentation, and databases.
• Track and report on key performance indicators (KPIs).
• Coordinate site meetings and prepare supporting materials.
• Assist with front desk operations, including greeting visitors and directing inquiries.
• Liaise with the regional mailroom lead to ensure efficient site operations.
• Participate in safety and compliance initiatives to maintain a safe workplace.

Qualifications

• 2 years of experience in an administrative or operational support role
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office suite, particularly Excel and Outlook
• Excellent written and verbal communication skills
• Ability to prioritize tasks and manage time effectively
• Basic understanding of customer service principles
• Ability to work onsite full-time
• Flexibility for reimbursed travel between client locations

Preferred:

• Experience in a facilities management or property management environment
• Familiarity with vendor management concepts
• Basic knowledge of building operations and maintenance
• Experience with data entry and database management
• Understanding of health and safety practices in a workplace setting
• Exposure to scheduling and coordination software

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.