Social Media and Marketing/Visualization Specialist

Our Customer is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best. A top cloud company with 200 million users worldwide, they help businesses of all sizes and in all industries to operate profitably, adapt continuously, and achieve their purpose. Their machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. Their end-to-end suite of applications and services enables our customers to operate profitably, adapt continuously, and make a difference.

We are seeking a highly skilled and experienced Social Media and Marketing/Visualization Specialist on a contract basis to support our Customer’s business needs. This role is 100% remote.

This role will help create, maintain, and market IT success stories. You will be responsible for creating clear, concise and eye-catching content that showcases IT solutions and successes. You will also collaborate with other teams to ensure that documentation is accurate, consistent, and aligned with quality standards.

Responsibilities:

• Design and produce high-quality visual content for social media posts, including graphics, videos, and animations.
• Write, edit, and proofread content for the external Social Media pages (primarily LinkedIn) and Internal portal, following the process documentation and best practices.
• Ensure that the content is easy to understand, relevant, and up to date.
• Monitor analytics and feedback to identify and prioritize improvement opportunities.
• Work with subject matter experts, service owners, developers, and support agents to gather and validate information.
• Use content management systems and tools to publish and update content.
• Monitor and maintain the quality and accuracy of the content.
• Stay updated on products, services, and industry trends.

Qualifications:

• Excellent content creation skills, with the ability to write clear, concise, and visually engaging content for different audiences and purposes.
• Excellent communication skills, with the ability to collaborate with different teams and stakeholders.
• Attention to detail, with the ability to proofread and edit content for grammar, spelling, punctuation, and style.
• Adaptability, with the ability to work in a fast-paced and dynamic environment.
• Ability to learn and closely follow technical processes and guidelines.
• Analytical abilities, with the ability to use data and feedback to improve content quality and effectiveness.
• Experience with content management systems and tools, such as ServiceNow.
• Technical support background, with the ability to troubleshoot and resolve client issues.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Health Benefits: Medical, Dental, Vision, Life (including spouse & child), 401k, STD/LTD, AD&D, and Commuter Benefits program.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.