Solutions Consultant - Technical Advertising

Our Customer is a camera and social media company. This company believes that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. This company contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

Our Customer is seeking a Technical Advertiser/Solutions Consultant on a contract basis to perform deep analyses on client campaigns. This role is on-site in NYC.

Responsibilities:

• Serve as a primary point of contact for sales teams by providing case management, issue resolution, strategic coordination, and operational support across the advertising ecosystem.
• Act as a subject matter expert on advertising platform products, capabilities, and best practices.
• Analyze campaign delivery, measurement, performance, and optimization data to identify opportunities for improvement and revenue growth.
• Provide strategic recommendations and solutions related to ad delivery, measurement, campaign performance, and optimization.
• Deliver exceptional support to advertisers, agencies, and sales teams through email, video calls, and other communication channels.
• Conduct proactive and reactive campaign performance analyses to improve account health, campaign effectiveness, and revenue outcomes.
• Serve as the primary resource for auction insights, platform trends, onboarding, and ongoing support for sales teams.
• Develop and execute strategic account plans aligned with advertiser goals and platform capabilities.
• Educate and train internal sales teams on campaign management strategies, optimization techniques, and performance improvement opportunities.
• Identify operational challenges and develop data-driven strategies and solutions to improve outcomes.
• Influence and support the implementation of quality initiatives, operational improvements, and performance optimization programs.
• Collaborate cross-functionally with sales, advertisers, agencies, and internal stakeholders to drive campaign success.
• Troubleshoot technical campaign, tracking, measurement, and integration issues.
• Support advertiser integrations, measurement solutions, and tracking implementations.

Skills and Qualifications:

• Bachelor’s degree in Marketing, Advertising, STEM, or a related field; equivalent experience considered.
• 5+ years of experience in digital advertising.
• Experience with campaign optimization, ad delivery troubleshooting, performance analysis, and measurement solutions.
• Strong analytical skills with the ability to interpret campaign data and provide actionable recommendations.
• Experience supporting advertisers, agencies, and sales teams in a customer-facing environment.
• Strong written and verbal communication skills, including experience conducting client-facing presentations and meetings.
• Experience providing strategic consultation and operational support within advertising platforms.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Strong problem-solving and critical-thinking skills.
• Experience training internal teams and presenting complex concepts in a clear and engaging manner.
• Strong stakeholder management and cross-functional collaboration skills.
• Customer-focused mindset with a passion for supporting clients and business growth.
• Experience analyzing campaign performance metrics and identifying optimization opportunities.
• Ability to communicate technical concepts to both technical and non-technical audiences.

Preferred Qualifications:

• Experience supporting SMB sales organizations and large-scale advertising operations.
• Experience communicating with executive leadership and senior stakeholders.
• Proven project management and process improvement experience.
• Advanced JavaScript, HTML5, CSS3, and Python skills for troubleshooting advertiser integrations.
• Advanced knowledge of APIs and server-side integrations.
• Expertise with tracking pixels and third-party advertising measurement solutions.
• 2+ years of experience in a solutions consultant, technical account management, or technical client services role within a revenue-driven environment.
• Experience working with advertising agencies, brand advertisers, performance marketers, and sales organizations.
• Demonstrated ability to lead training sessions and educational programs.
• Deep understanding of advertising platform products, auction dynamics, measurement methodologies, and campaign optimization strategies.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.