Staff Change and Program Manager (Hybrid - San Diego, CA)

Our Customer is a business and financial software company that develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals. They are laser-focused on their customers, live and breathe innovation, and champion those who dare to dream. Their Mission is powering prosperity around the world. They do it by attracting the world’s top talent, bringing vital partners into their global platform, and leaving the world a better place through exceptional corporate citizenship.

We are seeking a Staff Change and Program Manager on a contract basis to help support our Customer's business needs, This role is hybrid in San Diego, CA.

This position plays a critical role in enabling delivery of outcomes with speed, driving change with excellence, and scaling impact across the People & Places (P&P) organization. This role leads high-priority programs such as building manager capability, designing the workforce and workplace of the future, enabling career growth, and transforming HR technology. The position partners with cross-functional groups, sponsors, and leadership to drive execution, manage risks, and ensure successful business outcomes.

Responsibilities:

• Develop program and portfolio management plans and roadmaps with specific milestones, and track progress against outcomes.
• Drive execution across all workstreams, ensuring ownership and delivery with speed and excellence.
• Assess the impact of organizational, process, and technology changes; develop and implement change management approaches.
• Define and manage operational mechanisms, tracking tools, escalation paths, and processes to foster shared accountability.
• Identify risks, issues, and dependencies; escalate as needed to enable rapid execution.
• Provide regular updates to sponsors and P&P leadership on program progress and outcomes.
• Facilitate decision-making by identifying tradeoffs, presenting data-driven recommendations, and supporting stakeholder alignment.
• Partner with Technology, Legal, Communications, and business units on cross-functional program execution.
• Contribute thought leadership by anticipating risks and providing proactive guidance to sponsors and directors.
• Serve as a role model for change leadership, building organizational capability in change management.
• Drive continuous improvement across programs and portfolios to accelerate outcomes.
• Foster collaboration, shared accountability, and alignment of program goals with organizational strategy.

Skills and Qualifications:

• BA/BS degree in Business, Human Resources, Computer Science, Engineering, or related field preferred (equivalent work experience considered).
• 4+ years of program management experience in a SaaS-based technology company, with cross-functional program leadership.
• Experience with HR and employee programs; technical aptitude preferred.
• Strong understanding of talent and performance management processes and supporting technologies.
• Demonstrated ability to earn stakeholder trust, motivate teams, resolve conflicts, and deliver results in ambiguous environments.
• Excellent balance of people, organizational, and technical skills; ability to execute without direct authority.
• Skilled communicator and effective presenter, negotiator, and collaborator across all organizational levels.
• Strong leadership, interpersonal, and change management skills.
• Comfortable operating across tactical and strategic levels, with the ability to adapt in rapidly changing environments.
• Expertise in creating program plans, roadmaps, dashboards, presentations, and communications for diverse audiences.
• Advanced proficiency with Smartsheet and Google Workspace.
• Familiarity with project management, lifecycle management, and Agile tools.
• High attention to detail with the ability to synthesize information into concise, actionable insights.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits: Medical, Dental, and 401k (no match)

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.