Strategy and Operations Analyst (100% Remote)

Our Customer is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. They enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, they’re fulfilling our mission to grow and empower local economies.

We are seeking a Strategy and Operations Analyst on a contract basis to help support our Customer's business needs. This role is 100% remote.

Responsibilities:

• Support strategy and operations initiatives to grow and optimize subscription partnerships and member engagement
• Manage and optimize strategic partnerships that drive subscriber growth and retention
• Execute marketing activations and support cross-functional launch planning for partnership initiatives
• Design, set up, and monitor A/B experiments to test new benefits, features, and campaigns
• Execute experimentation workflows, including experiment setup, monitoring, and coordination across teams
• Analyze experiment performance and partnership KPIs using data tools, including SQL and Sigma visualizations
• Summarize key findings and recommendations for cross-functional stakeholders at multiple levels
• Build weekly reporting on metrics, experiment results, and operational performance indicators
• Create workback schedules to support campaign execution, timelines, and stakeholder alignment
• Identify gaps in processes and proactively drive solutions in fast-moving, ambiguous environments
• Collaborate cross-functionally with Marketing, Product, Engineering, Analytics/Data Science, Ad Ops, Finance, and other teams to bring initiatives to life

Skills and Qualifications:

• Bachelor’s degree or equivalent experience
• Strong attention to detail with the ability to operate at both strategic and tactical levels
• Self-starter mindset with bias for action in fast-paced and rapidly changing environments
• Strong analytical skills with the ability to use data to guide decision-making
• Experience executing campaigns and/or cross-functional initiatives with minimal structure
• Strong proficiency in Excel and Google Sheets required
• Intermediate SQL experience strongly preferred; SQL experience required
• Comfort learning new tools and software to support operational and analytical work
• Strong communication skills with the ability to translate data into actionable insights for diverse audiences
• Comfort working in ambiguity without a defined playbook
• Strong cross-functional collaboration skills across strategy/operations, product, marketing, analytics, engineering, finance, and legal

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.