Strategy and Operations Specialist (100% Remote)

Our Customer is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. They enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, they’re fulfilling our mission to grow and empower local economies.

We are seeking a Strategy and Operations Specialist on a contract basis to help support our Customer’s business needs. This role is 100% remote.


We're looking for a passionate, data-driven, hands-on builder who can help develop a new business and is comfortable taking initiative and working across teams. To ensure that the customers are properly served, you’ll manage multiple projects from beginning to end, and define project scope, goals, and deliverables. Success in this role will be effectively balancing multiple projects and managing cross-functional teams in order to drive consumer financial product adoption and engagement.

Responsibilities:

• Build. You'll have your fingerprints all over the consumer finance business. You'll work towards successful launches, get 1% better every day, and scale new products while managing existing ones. This means everything from high-level strategy to nitty-gritty operational details.
• Manage. Manage multiple large-scale projects with ownership of project outcomes from concept to launch.
• Strategize. From first principles, you'll develop the strategy for best serving the audience through a unique financial lense.
• Analyze. You'll assess the operational, consumer, and financial impacts of your decisions, and iterate based on data.
• Lead. Lead project activities such as developing project plans, driving communication, setting up experiments, running consumer surveys, and analyzing results.
• Collaborate. You'll work with a cross-functional team, including engineering, product, design, operations, finance, and marketing to execute large projects within the projected timeline.
• Adapt. Adapt to competing demands and new responsibilities while learning from changes, challenges, and feedback.
• Experiment. There is no written rule book to success here. You must figure out how to get from A to B and constantly push to improve and test new opportunities to get 1% better every day.

Qualifications:

• You meet people on their level - You have 1+ years of experience in startups, strategy, project management, partner management, business development, operations, technology, analytics or related experience; high-growth or early-stage start-up experience.
• You are entrepreneurial. You crave responsibility and want to shape the vision and direction of the company
• You are a self-starter. You have a bias towards action and excel in a fast-paced and evolving business
• You are a generalist. You seek exposure to different types of problems and want to try your hand at different sides of the business
• You act with urgency. Speed excites you. You prefer an accomplishment today to an accomplishment tomorrow
• You're analytical. You let data win arguments, and you're comfortable pulling your own data in SQL and modeling in Excel
• You're relentless. You do what it takes to win, no matter what
• You solve problems from first principles. You're excited to solve problems in new ways, and you resist "this is how it's always been done" thinking
• You succeed with a diverse set of responsibilities. You love working across teams and will use your project management experience to facilitate strategic decision-making
• You're persuasive. You speak as if you're right and listen as if you're wrong

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Please Note: In order to create a safe, productive work environment, our client is requiring all contractors to be fully vaccinated according to the CDC guidelines. Prior to coming into our offices, contractors will be required to attest that they are fully vaccinated.

Perks are available through Mom Pay(Available upon completion of waiting period for eligible engagements)
Benefits: Medical, Dental, and 401k (no match)

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.