Strategy & Operations Contractor (Remote)

Our Customer is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. They enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, they’re fulfilling our mission to grow and empower local economies.

We are seeking a on a contract basis to help support our Customer’s business needs. This role is 100% remote.

Details:

• About the Role Client is a technology and logistics company looking for a Strategy & Operations Contractor to help grow Client, our subscription business.
• You will own the ideation and execution of initiatives that drive Client adoption and retention: finding the customer problem, sizing the opportunity, building the business case, and launching the solution.
• The role fits someone who can take a rough goal with light supervision and come back with the analysis, a recommendation, and a plan.

Responsibilities:

• Diagnose: Dig into member problems, from why people join to why they cancel, and find the root cause rather than the symptom.
• Strategize: Turn what you find into a clear recommendation on what we should do and why.
• Analyze: Pull your own data with SQL and AI tools, and build financial models that size opportunities and make the business case.
• Execute: Design and run tests and launches that measurably improve the Client member experience.
• Collaborate: Work across Product, Engineering, Analytics, Finance, and Marketing to move decisions forward.

Skills:

• You have 2–3 years of experience in management consulting, strategy and operations, or a similar analytical role. -
• You bring sound strategic thinking and are comfortable with ambiguity.
• Given a broad question, you structure it, form a hypothesis, and come back with a plan.
• You are strong in SQL and financial modeling in Excel or Google Sheets, and you pressure-test your own numbers.
• You turn analysis into a point of view: what the numbers mean, what we should do, and what you would look at next.
• You use AI tools to work faster, from drafting queries to automating repetitive analysis.
• You have led cross-functional work without direct authority, and you communicate clearly to working teams and senior leaders.
• You are customer obsessed and start every problem from the member’s experience.

Preferred Skills: Strategy and problem structuring, SQL and data analysis, financial modeling (Excel/Sheets), AI tools for analysis and automation, experiment design and business cases, cross-functional project management, executive communication

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.