Customer Success Specialist - Support (100% Remote)

Our Customer is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. They enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, they’re fulfilling our mission to grow and empower local economies.

Our Customer is seeking a contract Support Specialist, Regional Grocery to help their business needs. This role is 100% remote.

This role will be supporting the Account Managers as they grow the Regional grocery merchants. This person will be merchant facing and will be responsible for executing all 65 steps in the end to end launch tracker & ensuring success for the first 30 days of merchant activation on the platform.



Skills/Qualifications:

• 1-2 yrs experience; experience in Salesforce.
• Project manager or customer success manager with client-facing experience
• Highly organized with the proven ability to manage multiple projects at once in a fast-paced environment

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Perks are available through Mom Pay (Available upon completion of waiting period for eligible engagements)
Benefits: Medical, Dental, and 401k (no match)

Please Note: In order to create a safe, productive work environment, our client is requiring all contractors to be fully vaccinated according to the CDC guidelines. Prior to coming into our offices, contractors will be required to attest that they are fully vaccinated.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.