System / Software Technician (100% Remote)

Our Customer is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. They enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, they’re fulfilling our mission to grow and empower local economies.

Our Customer is seeking a System / Software Technician on a contract basis to support their business needs. This role is on-site in Oakland, CA.

Responsibilities:

• Perform bring-up, calibration, testing, and logging of new advanced technologies.
• Work at a closed-course test track in Oakland, both indoors and outdoors.
• Work closely with Hardware, Product, and Software teams to improve product performance.
• Execute and document tests to verify autonomous technologies.
• Understand system behavior, product capabilities, existing issues, and new requirements during testing.
• Follow testing processes, programs, and checklists to ensure safety, efficiency, and reliability.
• Communicate regularly with cross-functional teams and stakeholders to assess system behavior and triage issues.
• Support operational and business needs, including shift rotations when required.
• Ride and operate an electric bike as part of daily responsibilities.

Skills and Qualifications:

• Minimum 2 years of relevant experience or strong interest in autonomous technologies or related field.
• Familiarity with automotive systems and/or computer systems.
• Strong problem-solving skills.
• Strong diagnostic and troubleshooting skills.
• Strong verbal and written communication skills.
• Strong organizational and process-oriented mindset.
• Ability to follow detailed test plans and checklists.
• Comfortable working outdoors.
• Comfortable working in a fast-paced operational environment.
• Comfortable working Monday–Friday, 7:30 AM–4:00 PM, with occasional overtime.
• Comfortable rotating shifts with advance notice.
• Ability to work collaboratively with cross-functional teams.
• Comfortable riding an electric bike.

Preferred Qualifications:

• Experience with live field operations or product deployments.
• Experience working with autonomous vehicle technologies.
• Familiarity with ticketing tools for issue tracking, feedback collection, and progress monitoring.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.