System/Software Technician (Oakland, CA)

Our customer is a Technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. They enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, they’re fulfilling our mission to grow and empower local economies.

Our customer is seeking a System/Software Technician on a contract basis to support their business needs. This role is 100% Onsite at Oakland, CA.

Responsibilities:

Client Labs is an independent team within Client. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!

• We're looking for a strong operator to carry out the bring-up, calibration, testing, and logging of new advanced technologies, working inside and outside at a closed course test track in Oakland.
• In this role, you'll report to the Team Lead and be a core member of our End Of Line Team.
• Shift: This role requires working Monday - Friday 7:30am to 4pm, with occasional overtime.
• There may be a need to rotate between shifts to support operational and business needs.
• There will be a two week notice provided whenever this is needed.
• This role requires you to be comfortable with riding an electric bike.

Qualification:

• Work closely with multiple stakeholders to improve the product, including hardware, product, and software.
• Execute and document tests to verify autonomous technologies, including understanding behavior, product capabilities, new and existing issues, and added requirements.
• Rigorous attention to process, testing programs, and checklists, ensuring high levels of safety as well as efficiency and reliability of new products.
• Regularly communicate with cross-functional teams and stakeholders to assess robot behavior and triage issues.

Required:

• You have 2 years of experience or strong interest in the space.
• Familiar with automotive and/or computer systems.
• Strong problem solving, diagnostic, and communication skills.
• Comfortable working outside.
• Experience and enthusiasm with live Field Operations for deployment of products, bonus if related to autonomous vehicles.
• Strong organizational and process skills, comfortable with following detailed test plans.
• Familiarity with ticketing tools to collect feedback, schedule fixes, and track progress.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.