Talent Acquisition Technology Program Manager (100% Remote)

The Mom Project is excited to support Etsy with their search for a Talent Programs Manager to join them on a contract basis.

What’s this team like at Etsy?

• The Etsy Talent Acquisition Strategy & Operations team oversees technology, operations, enhancements, and data analytics for Talent Acquisition across Etsy, Inc.’s House of Brands (Etsy, Reverb, and Depop). We build Recruiting strategy and best-in-class TA tech to enable streamlined and efficient hiring processes for Recruiters, candidates, and Etsy, Inc. employees.

What does the day-to-day look like?

Technical Product Management and Process Improvements

• Serve as the Workday functional owner for Talent Acquisition, partnering with Etsy’s People Systems (HRIS) team to manage configurations, business processes, and testing related to Recruiting
• Serve as the Admin/Analyst of other Etsy TA systems such as VNDLY VMS, Clinch CRM/CMS, Rooster, XRef, HireRight, and any new systems to support evolving TA needs
• Collaborate with corporate systems teams (People Systems; Corp IT) and process stakeholders (TA Operations, HR Operations, Compensation, HRBP) to define, refine, and implement efficient process flows and systems integrations that enable the Recruiting process
• Collaborate with the People Systems team to implement new features, upgrades, and enhancements related to Workday Recruiting functionality
• Work with internal and external partners to design and implement Workday systems integrations and automations that enable greater Recruiting team productivity
• Provide Workday support and training to Recruiters and TA Ops team, resolving issues and answering questions related to the system
• Implement and manage transitions to new systems/processes without disrupting core Recruiting operations
• Assess Talent Acquisition processes and system health by proactively researching technical improvements
• Evaluate and propose process/systems adjustments and/or changes to task distribution to increase Recruiting team effectiveness
• Stay up to date with external partners on systems improvements, identify opportunity areas for future process improvements and advocate for development of features that would meet our organizational needs and address process/systems vulnerabilities
• Support the Talent Intelligence program in analyst capacity by pulling relevant reports, gathering data, preparing insights and deliverables relevant to the business stakeholders

External Partners (system vendors) relationship management

• Build and maintain relationships with external TA vendors, collaborating with their Product/Engineering teams to offer product feedback and champion the development of features that enhance user experience and/or fulfill business needs
• Work with external partner engineers to troubleshoot bugs and integration issues, identify recurring errors, and develop long-term solutions to prevent them
• Keep abreast of external partner system improvements and leverage them to identify future process improvement opportunities

Collaboration

• Collaborate with People Systems, Corporate IT, and other corporate systems team leads to identify and address system/automation vulnerabilities and misalignments.
• Maintain positive relationships with users and stakeholders, using discovery sessions to understand pain points and improvement areas.
• Serve as a Subject Matter Expert to support cross-functional decisions, testing, and troubleshooting.
• Provide constructive feedback to Recruiters, TA Operations, internal stakeholders, and vendors.

Documentation/Change Management

• Develop and maintain Recruiters and internal teams documentation to promote alignment and healthy operations
• Formulate and implement solutions to educate Recruiters, Talent Operations, and partner teams about processes
• Formulate and implement documentation solutions that enable more efficient information-sharing and productivity

Qualities that will help you thrive in this role are:

• Extensive hands-on experience as a Workday analyst, specifically within the Recruiting module. Experience with VNDLY VMS is a plus.
• Deep understanding of Talent Acquisition and Human Resources systems and processes
• Proven ability to configure and troubleshoot Workday Recruiting business processes, security roles, and reporting.
• Experience with Workday integrations related to Talent Systems applications (i.e. CRM, Vendor Management, Assessment(s) and other third-party tools).
• Experience designing, enabling, and troubleshooting different types of systems integrations, API calls, Workday integration, system data (relational databases), and learn any related methodologies if appropriate
• Experience working cross-functionally to design/deliver process improvements to achieve high-visibility Talent Acquisition and/or Human Resources organization goals

Important characteristics

• Independent Learning and Execution: Demonstrates initiative and resourcefulness to acquire new knowledge and skills, and effectively apply them to work tasks with minimal supervision.
• Effective Prioritization: Skillfully manages competing demands and deadlines, making informed decisions about task sequencing and resource allocation to ensure timely and high-quality outcomes.
• Strategic and Detail-Oriented Focus: Maintains a clear understanding of broader organizational goals while meticulously attending to the specifics of individual tasks, ensuring alignment and accuracy.
• Organized Multitasking: Successfully juggles multiple projects and stakeholders, utilizing efficient systems and communication strategies to track progress, meet deadlines, and maintain stakeholder engagement.

Hours and Location

• Monday - Friday, 40 hours/week, standard EST schedule
• This role can be hybrid (2 days onsite and 3 days remote/week) in Brooklyn, NY or fully remote for US based candidates

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.