Technical Operations Support D1 (100% Remote)

Our Customer is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. They enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, they’re fulfilling our mission to grow and empower local economies.

Our Customer is seeking an Technical Operations Support D1 on a contract basis to support their business needs. This role is 100% remote.

Responsibilities:

• As a contingent worker supporting the New Verticals Catalog team, you will help manage the end-to-end catalog build and update process for new vertical merchants on Client.
• You will work from assigned ticket queues, follow established SOPs, and use spreadsheets and internal tools to standardize, analyze, and prepare catalog data for upload.
• You will also validate completed work, identify and resolve data-quality issues, and escalate blockers when needed to help the team meet turnaround-time and service-level expectations.
• This role requires strong attention to detail, effective time and queue management, comfort navigating ambiguity, and experience using spreadsheets to organize and analyze data.
• The ideal candidate can learn new processes quickly, follow detailed instructions, and consistently deliver accurate work in a fast-paced, high-volume environment.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of the waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.