Salesforce Administrator (100% Remote)

Our Customer is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. They enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, they’re fulfilling their mission to grow and empower local economies.

We are seeking a Salesforce Administrator on a contract basis to support the continuous improvement and enhancement of the GTM technology ecosystem. This role collaborates with Revenue Operations and cross-functional stakeholders to ensure scalable processes, improve user experiences, and maintain best practices across CRM and GTM tools.

This role is 100% remote.

Fingerprinting is required

Responsibilities:

• Stakeholder Collaboration: Partner with Revenue Operations and cross-functional teams to understand user process flows and business priorities, designing scalable solutions.
• CRM Management: Audit and manage Salesforce basics, including security models, sandbox environments, workflow automation, reports, dashboards, and page layouts, with a focus on reducing tech debt.
• CSP Management: Configure and maintain Gainsight and its integration with Salesforce, along with related data infrastructure.
• Provisioning & Support: Oversee user provisioning of the GTM tech stack, support configurations, resolve technical issues, and respond to user inquiries.
• System Development: Support project scoping, requirements gathering, design, and testing of technical solutions.
• Data Integrity: Monitor standards for data maintenance, manage duplicate rules, and oversee de-duplication processes.
• Documentation: Create and maintain documentation to support user stories, deployments, and technical changes.

Skills and Qualifications:

• 1+ years of Salesforce Sales Cloud configuration experience
• Salesforce Sales Cloud Admin certification (Advanced Admin and Developer certifications a plus)
• Experience configuring and managing Gainsight (CSP) and its Salesforce integration
• Familiarity with Agile methodology and DevOps/release management practices
• Experience collaborating with offshore teams or consultants
• Strong problem-solving and troubleshooting skills

Preferred:

• Additional admin experience with tools such as JIRA, Outreach, Marketo, Gong, Chili Piper, DocuSign, ZoomInfo, RingLead, and LinkedIn Sales Navigator
• Experience supporting large cross-functional organizations with multiple integrated GTM tools

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.