Offshore Transition Manager (100% Remote)

Our Customer operates in 146 countries and territories, and in FY20, collectively employed close to 227,000 people, serving the needs of business, governments, public-sector agencies, not-for-profits and through the organization's audit and assurance practices, the capital markets. Our customer is committed to quality and service excellence in all that we do, bringing our best to clients and earning the public's trust through our actions and behaviors both professionally and personally.

We are looking for an Offshore Transition Manager on a contract basis who can help support our client’s business needs. This role is 100% remote.

This role is responsible for enabling the firm’s global delivery model & offshore strategy by ensuring that processes are performed in the right location by a globally skilled workforce.

Progressive experience in one or more of the following: Sourcing advisory, service provider management, vendor management, large scale transformations or program management. Experience facilitating location assessment, process scoping and organization design workshops as well as managing transition of processes to global delivery centers.


Responsibilities:

• Collaborate with business teams to identify and scope processes that can be supported from global delivery centers; and develop recommendations for location strategy after considering requirements and delivery center capabilities
• Manage the end-to-end transition of scope going to global delivery centers including hiring resources, enabling technology, contracting, onboarding & training, transition & go-live. Also, support hyper-care and stabilization activities post go-live, to ensure transition objectives are met. Assist with developing status reports and management updates as necessary
• Partner with IT, Security, Legal, Risk Management to ensure services are delivered in compliance with government regulations (HIPPA), client contractual provisions and Firm policies, e.g., privacy, data management. Support the analysis of complex contractual, regulatory, and licensing issues related to third-party relationships.
• Implement governance and vendor management processes to monitor service delivery outcomes
• Assist with developing status reports and management updates as necessary
• Understand and appreciate diverse cultures and managerial norms of service providers, and create awareness of best practices to improve service delivery outcomes
• Act with integrity, professionalism, and personal responsibility to uphold the firm’s respectful and courteous work environment.

Qualifications:

• Bachelor’s degree from an accredited college/university. PMP or similar project management certification preferred.
• 5+ years of relevant experience (with strong PM experience)
• Offshore transition experience
• Ability to facilitate discussions with high level executives
• Proficient in applicable frameworks and methodologies including Shared Services & Outsourcing, Global Location Assessment, Outsourcing Management Lifecycle
• Demonstrated experience working in a global multi-vendor environment and track record of leadership, collaboration skills, and project management
• Familiarity with tools such as Culture Wizard, WAND onboarding/ offboarding and knowledge of how member firms, affiliates and captives operate and collaborate with each other is a plus
• Strong verbal/written communication skills, with ability to effectively interact with individuals at all levels of responsibility and authority.
• Strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously.
• Ability to participate in resource planning processes based on defined organizational plans.
• Big 4 experience and familiarity with member firm/affiliate/captive operations is a PLUS

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Please Note: We are required to validate employee COVID-19 vaccination status for all candidates applying. You will receive an attestation form to complete if your profile has been chosen to be submitted to this position.

Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)
Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit Program

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.