User Research Specialist

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. 

We are seeking a User Research Specialist on a contract basis to help support our Customer’s business needs. 

What You’ll Do:

• Demonstrate a rigorous approach to UX research methods as well as have experience developing solution concepts and shipping consumer products.


• Able to work with other UX researchers as well as multi-disciplinary hardware and software teams to push the boundaries of what is possible in the AR product and research science spaces.


• Experience leveraging hardware prototypes/sensors to collect user data related to human perception, human performance, etc.


• Able to listen, take direction or feedback, and pivot quickly to continue research efforts.


• Able to work independently creating study plans, executing research, including data collection, data analysis, reporting, share-outs, and knowledge consolidation.


• Able to coordinate with teammates and run multiple studies in parallel.

Must-Haves: 

• 2+ years of experience in product UX research.


• Able to drive impact through a range of research approaches and tools, including literature review, qualitative methods (observation, contextual inquiry, interview), usability, & survey research.


• Experience leveraging hardware prototypes and sensors to collect user data related to human perception, human performance, etc.


• Able to work closely with other UX researchers to help design research plans and specific studies, as well as communicate findings with stakeholders and drive the impact of the work.


• Able to work independently executing research full cycle: data collection, data analysis, reporting, shareouts, and knowledge consolidation.


• Able to coordinate with teammates and run multiple studies in parallel.


• Able to work effectively with cross-functional partners (e.g., industrial design, UX design, hardware & software engineering, product management) to ensure our research accounts for their needs and creates a complete picture of the user experience.


• Knowledge of qualitative and quantitative research methods.


• Experience with survey design and response effects.


• Experience in one or more phases of the product life cycle, from early generative research – to concept evaluation - to ship – to in-market UX research.


• Passion for consumer technology.


• Experience shipping consumer hardware and wearable technologies.


• Experience working with design teams.


• Work experience in the AR/VR space or other emerging technologies.


• Strong skills in qualitative research and analysis.


• This position is based in Seattle, WA (not a remote position).


• Expertise and ingenuity in research must do more than just contribute to knowledge – you must also be skilled at driving a measurable positive impact on the product and user experience.

Education: 

• MA/MS or Ph.D. in Cognitive/Experimental Psychology, Human-Computer Interaction, Anthropology, Human Factors, or a related field.

Hours & Location: 

• M-F, 40 hours/week. This role will be remote while COVID restrictions are in place. The expectation is to be onsite at our Customer’s User Research Specialist Seattle, WA office once it is determined safe to do so.

All applicants applying for U.S. job openings must be legally authorized to work in the United States and are required to have US residency at the time of application.

Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

• Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit Program


• Accrued PTO: Up to 15 days per 12 months on assignment 


• New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply)

 Please note: In order to create a safe, productive work environment, our client is requiring all contractors to be fully vaccinated according to the CDC guidelines (please inform your employer if you need a medical or religious exemption). Prior to onboarding, contractors will be required to attest that they are fully vaccinated. The expected Return to Office date is January 2022