UX Researcher (100% Remote)

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

We are seeking a contract UX Researcher to support product and design teams by conducting hands-on, primary research to inform product strategy and development. This temporary role focuses on uncovering actionable insights through qualitative and quantitative research methods and translating findings into strategic recommendations that shape user-centered design decisions. This role is 100% remote, with preference for California candidates.

Responsibilities:

• Plan and execute in-depth interviews, focus groups, concept testing, usability testing, and surveys.
• Analyze and synthesize research findings to produce clear, actionable insights.
• Translate research outcomes into strategic narratives that inform design and product decisions.
• Collaborate with product managers, designers, and engineers to ensure research insights are applied effectively.
• Maintain research documentation, ethics, and data integrity throughout all project stages.
• Partner with cross-functional teams to support community-focused products, helping users discover and engage with groups online.

Skills and Qualifications:

• 5–7 years of relevant experience in user experience, applied research, or product R&D.
• Advanced Qualitative & Quantitative Research Expertise (usability testing, surveys, in-depth interviews).
• End-to-End Research Management (planning through delivery).
• Stakeholder Communication & Influence (driving product strategy through insights).
• Proven ability to manage end-to-end research projects (scoping, planning, execution, synthesis, and delivery).
• Strong background in qualitative and quantitative research methods (e.g., usability testing, surveys, interviews, diary studies).
• Demonstrated experience in translating findings into strategic narratives that influence product decisions.
• Excellent communication, collaboration, and stakeholder management skills.
• Highly analytical with a passion for understanding human behavior.
• Skilled in storytelling through data and insights.
• Comfortable collaborating across cross-functional teams.
• Experienced in remote research operations and communication tools.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

* Health Benefits: Medical, Dental, Vision, 401k, FSA.

* Accrued PTO: Up to 15 days per 12 months on assignment

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.