UX Researcher (100% Remote)

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

We are seeking a UX Researcher on a contract basis to help support our customer’s Marketing Insights team. This role is remote for US based candidates.

Job Description:

The mission of the Marketing Insights team is to understand the needs, experiences, behaviors, and attitudes of our users and customers to maximize the value the organization can deliver across our platforms and services. Our customer's researchers go beyond answering briefs — they are partners who help identify opportunities and actualize marketing strategies that connect people to meaningful experiences.

Role Overview

We are seeking a Marketing Insights UX Researcher to help restage brand health tracking across our customer's Family of Apps and build the reporting infrastructure behind it. Brand tracking is our foundational always-on read on brand preference, and this work spans questionnaire design, survey quality assurance, data pipelines, and reporting that stakeholders rely on across multiple apps. This is a builder's role for someone who is as interested in how measurement gets made as in what it says. The ideal candidate is fluent in traditional survey research craft and equally comfortable using AI tools to accelerate analysis, QA, and reporting. Comfort with ambiguity and strong project ownership are essential.

Must Have Qualifications

• Experience with questionnaire design, survey programming, and survey quality assurance.
• Proficiency with traditional quantitative analysis and tooling (e.g., SPSS, R, Python, SQL) and survey platforms (e.g., Qualtrics)
• Experience managing external research vendors. Experience with AI tools, willingness to learn
• Bachelors Degree required, Masters or PhD preferred

Nice to Have Qualifications:

• Experience harmonizing or consolidating multiple tracking instruments into a single framework
• Familiarity with brand health measurement, brand preference research, and brand lift methodology. Experience with global or multi-market tracking programs
• Experience in the social media, entertainment, or consumer technology category.
• Experience partnering with data engineering or analytics teams on data pipelines. Experience working embedded on a marketing or consumer brand team. Experience with global market

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

* Health Benefits: Medical, Dental, Vision, 401k, FSA.

* Accrued PTO: Up to 15 days per 12 months on assignment

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.