UX Researcher – Hardware & Wearables (AR/VR)

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

Our Customer is seeking a skilled and knowledgeable Contingent Worker to serve as a UX Researcher to help support their business needs. This role is hybrid in Seattle, WA, but a large part will be done in person in Lab.


Hardware UX researchers and human factors specialists are responsible for delivering technical expertise in areas like cognition, perception, biomechanics, and ergonomics, partnering with hardware engineering and industrial design to build best in class devices. The role will be responsible for developing foundational data sets and research-based, durable design principles to influence hardware development today and in the future, as well as conducting studies to directly inform product design and strategy. Strong candidates will demonstrate a rigorous and creative approach to scientific research methods as well as have experience shipping hardware products.

Responsibilities:

• Define and establish cognitive, perceptual, and ergonomic insights and frameworks that help us understand tradeoffs & dependencies across business, experience, & technology workstreams
• Conduct research using a wide variety of qualitative and some quantitative methods to create actionable insights across the product development lifecycle, including human factors evaluation and testing of designs and early prototypes, as well as UX evaluation and testing of more mature prototypes
• Work closely with partners (hardware engineering, industrial design, product management, privacy & security, and more) to ensure the product team is moving forward with a clear understand of the user problem space
• Effectively communicate with and present findings to a variety of audiences from product teams to executive leadership

Qualifications:

• Bachelor’s degree with 7+ years’ of relevant experience in user experience, applied research and/or product research and development
• Or Master’s degree and 5+ years’ relevant experience
• Or PhD and 2+ year relevant experience
• Relevant experience within user experience, applied research setting and/or product research and development
• Interest in and experience executing hands-on, primary research
• Experience translating research findings into strategic narratives
• Experience in running applied research for product development
• Interviewing skills, observations, ability to turn insights into actionable recommendations
• G-suite skills

Preferred:

• Doctor of Philosophy (Ph.D.) in relevant Human Factors and behavioral research areas such as cognitive science, HCI, industrial engineering, biomedical engineering, perceptual psychology, kinematics & biomechanics, or related fields
• Experience shipping consumer and wearable devices
• Experience combining qualitative and quantitative user data into cohesive insights
• Experience with wearable devices and inward/outward facing sensing technologies (e.g., eye-tracking, EMG, SLAM)
• Experience with experimental methodology, inferential statistics and modeling, kinematics analysis, EMG, EEG, eye-tracking and other approaches to measuring human performance
• Quantitative and qualitative research experience
• Experience working with cross-functional teams as it relates to product development
• Hardware devices
• Bonus- AR /VR wearable experience

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.


Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

• Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefits Program
• Accrued PTO: Up to 15 days per 12 months on assignment
• New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply)

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.