Qualitative UX Researcher

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

Our customer is seeking a contract Qualitative UX Researcher to help support their business needs. This role is onsite in Seattle, WA.

As a UX researcher, you’ll have the opportunity to partner directly with a single, tightly integrated pod with significant freedom to operate with the time, people and space necessary for conceiving, building and launching brand new products. Research is paramount to this organization’s success - formative research is needed to identify the right latent needs or problems in the world to tackle with product solutions, iterative design research is needed to mold early product ideas into testable prototypes, and creative evaluative research is needed to improve and prepare those products for market.

Responsibilities:

• Collaborate closely with researchers, designers, PMs & engineers to identify, define and deliver meaningful products into the world
• Collaboratively and independently develop and execute research roadmaps
• Lead various research studies throughout all the phases of the product development cycle
• Contribute to product strategy, execution and go-to-market plan
• Manage research vendors to help augment the work of the research team

• BA/BS in a human behavior related field, such as human-computer interaction, psychology, sociology, communication, information science, media studies, computer science, or economics
• 4+ years of industry experience conducting consumer-facing research.
• Experience in general project management, interviewing, contextual inquiry, and diary studies. Some survey experience a plus.
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
• Strong ability to work independently and manage one’s time.
• Experience with data and utilizing numbers to define and support hypotheses
• Experience with storytelling to get traction with various audience
• Experience with autonomy and decision making to balance demands

Perks are available through our 3rd Party Employer of Record(Available upon completion of waiting period for eligible engagements)

• Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefits Program
• Accrued PTO: Up to 15 days per 12 months on assignment
• New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply)