UX Researcher, AR/VR (Seattle, WA)

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

We are seeking a UX Researcher on a contract basis to support our AR/VR team. We are looking for a motivated mixed-methods (qual + quant) candidate with excellent communication and people skills. Strong candidates will demonstrate a rigorous approach to UX research methods as well as have experience developing solution concepts and shipping consumer products. You will work with other UX researchers as well as multi-disciplinary hardware and software teams to push the boundaries of what is possible in the AR/VR product and research science spaces. Ultimately, your expertise and ingenuity in research must do more than just contribute to knowledge – you must also be skilled at driving measurable positive impact on the product and user experience.

What you’ll do:
•Able to drive impact through a range of research approaches and tools, including internal and external literature review, qualitative methods (observation, contextual inquiry, interview), usability, experimentation, & survey research.
•Able to operationalize qualitative research insights into actionable, measurable UX goals and ensure accountability to these UX goals across the development lifecycle
•Able to work closely with other UX researchers to help design research plans and specific studies, as well as communicate findings with stakeholders and drive impact of the work.
•Able to work independently executing research, including data collection, data analysis, reporting, shareouts, and knowledge consolidation.
•Able to define studies and coordinate with research assistants to run multiple studies in parallel
•Able to work effectively with cross-functional partners (e.g., industrial design, UX design, hardware & software engineering, PM) to ensure our research accounts for their needs and creates a complete picture of the user experience.

Must Haves:
•2+ years of experience in product UX research
•Experience in one or more phases of the product lifecycle, from early generative research – to concept evaluation - to ship – to in-market UX research
•Passion for consumer technology

Nice to Haves:
•Experience shipping consumer hardware and wearable technologies
•Work experience in the AR/VR space
•Strong skills in qualitative research and analysis

Education: MA/MS or PhD in Cognitive/Experimental Psychology, Human-Computer Interaction,
Anthropology, Human Factors, or a related field

Hours & Location:
M-F, 40 hours/week. This position is located onsite at our Customer’s Seattle, WA location.

Now for the Perks!
• Health Benefits: Medical, Dental, Vision, Life (including spouse & child), 401k, STD/LTD, AD&D, and Commuter Benefits program)
• Accrued PTO: Up to 15 days per 12 months on assignment
• New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply)