UX Researcher (NYC)

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

We are seeking a UX Researcher on a contract basis to help support our customer’s business needs. This role is on-site in NYC.

Responsibilities:

• Partner closely with researchers, designers, product managers, and engineers within an integrated product pod to develop new products
• Develop and execute research roadmaps both independently and collaboratively
• Lead research studies across all phases of the product development lifecycle, including formative, iterative design, and evaluative research
• Conduct user research to uncover latent needs and validate early product concepts
• Support product strategy, execution, and go-to-market planning through research insights
• Manage external research vendors to scale research efforts and support team priorities
• Synthesize research data into actionable insights that inform product decisions

Skills and Qualifications:

• Bachelor’s degree in a human behavior-related field such as human-computer interaction, psychology, sociology, communication, information science, media studies, computer science, or economics
• Strong expertise in research methodologies across formative, iterative, and evaluative phases
• Proven experience developing and executing research roadmaps
• Strong data analysis skills with the ability to use quantitative insights to support hypotheses
• Experience contributing to product strategy, execution, and go-to-market planning

Preferred:

• Strong verbal and written communication skills
• Strong storytelling skills to present insights and influence diverse audiences
• Ability to work independently, manage time effectively, and balance competing priorities
• Strong interpersonal and cross-functional collaboration skills
• Experience managing external research vendors

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

* Health Benefits: Medical, Dental, Vision, 401k, FSA.

* Accrued PTO: Up to 15 days per 12 months on assignment

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.