UX Researcher (Remote - West Coast)

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

We are seeking a UX Researcher on a six-month contract basis to help support our customer’s business needs. This role is 100% remote. Candidates located on the West Coast are strongly preferred and must be available to work 8:00/9:00 AM–4:00/5:00 PM PT. Candidates in the Mountain Time Zone will also be considered. Candidates in the Central or Eastern Time Zones may be considered only if they can consistently maintain Pacific Time working hours.

Our client is building a new AI-powered assistant for advertisers. To move faster on which product bets are worth building, the UX Research team is standing up an always-on Custom Research Panel of opted-in advertisers we can engage on demand. We are hiring a Panel Research Contractor to own the execution arc for tactical qualitative studies running on that panel — from research-question scoping through readout — so the panel produces the signal it was built to produce.

Responsibilities:

• Scope research questions from product-team asks and UXR priorities; match each RQ to the right panel study format.
• Partner with area UX Researchers to ensure panel studies complement (not duplicate) area-owned research.
• Draft discussion guides, screeners, and task protocols for sprint-end qualitative, concept testing, bespoke, and weekly engagement studies.
• Route drafts through UXR review before fielding.
• Moderate live sessions (remote) and design/moderate async studies (AI moderator, dscout, etc.)
• Code data, draft findings, and produce sprint-end and concept-test readouts.
• Contribute to cross-Area synthesis via the shared insights substrate.

Qualifications

• 3-7+ years of qualitative research execution (in-depth interviews, diary studies, concept testing, usability)
• Moderation fluency
• Comfort operating in a fast-moving product environment and how to engage with cross-functional partners (Product Manager, Product Designer, Engineer, etc.)
• SMB or B2B research background is a plus
• AI-native execution (or willingness to learn) — expected to use AI tools to accelerate study design, analysis, and readout drafting

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

* Health Benefits: Medical, Dental, Vision, 401k, FSA.

* Accrued PTO: Up to 15 days per 12 months on assignment

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.