Market Understanding Researcher/Data Journalist

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

We are seeking a Market Understanding Researcher/Data Journalist to shape the product vision and strategy for our client, impacting billions of users daily. The Market Understanding Researcher will work closely with other researchers as well as leadership to drive and deep insights that will improve users current and future experiences with our client and the social media landscape. To understand this broader ecosystem, they should be experienced in comparative market analysis, well-versed in business strategy, and able to leverage primary and secondary research and data. This role is 100% Remote.

The ideal candidate will have experience leveraging best-in-class market research and comparative landscape tools and methods to deepen understanding of user and product needs. They will thrive in an agile, fast-paced, collaborative environment, working closely with quantitative and qualitative researchers, as well as cross-functional product team partners to shape our users experience.

Responsibilities:

• Strong writing skills - the ability to craft succinct, clear reports for different and varying audiences and work collaboratively with other authors.
• Deep expertise partnering with various research-related modalities (e.g. quantitative, Business Intelligence, Behavioral Science) to tell a holistic and robust insights story
• Deep understanding of business strategy and the ability to develop user insights that align with and support business goals
• Passionate about solving key user problems through technology
• Experience partnering with and influencing Product and Design teams to deliver actionable insights with business impact
• Experience using market analysis and/or comparative landscape tools and methods
• Experience operating in a fast-paced and sometimes ambiguous environment
• Great synthesizer of complex user feedback and comparative market data, and can translate these into succinct and actionable insights
• An extremely strong communicator, able to clearly and efficiently articulate data and insights to inform product decisions
• Experience mentoring other researchers and cross-functional product partners and enjoys providing mentorship to others
• Highly collaborative and able to work with multiple product disciplines from Engineering, Product Management and Data Science

Preferred Skills:

• Experience helping strategize, launch and scale tech and consumer products.
• Relevant experience within market research, consumer insights/experience, business understanding, user experience, in an applied research setting and/or product research, strategy, and development
• Experience with market analysis and/or comparative landscape tools, methods and working with 3rd party datasert
• Experience with social media products and use cases
• Interest in and experience executing hands-on, primary research and secondary research
• Experience translating data and insights into strategic narratives

Education & Skills:

• Bachelors degree with 7+ years of relevant experience, Masters degree and 5+ years relevant experience, or a PhD with 2+ years of relevant experience

Perks are available through our 3rd Party Employer of Record(Available upon completion of waiting period for eligible engagements)

• Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefits Program
• Accrued PTO: Up to 15 days per 12 months on assignment
• New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply)