Video Personalization Manager (Remote - EST Hours)

Our Customer is a consumer financial services company headquartered in Connecticut. The company offers consumer financing products, including credit, promotional financing and loyalty programs, installment lending to industries, and FDIC-insured consumer savings products through the consumer bank, its wholly owned online bank subsidiary.

We are seeking a Video Personalization Manager on a contract basis to support our Customer’s ongoing business needs. This role is 100% remote in EST hours.

This role is an integral part of the digital personalization team focused on creating targeted, highly-customized experiences for email recipients. This individual is able to partner well with cross-functional teams in a highly collaborative growth environment, has keen attention to detail, and is passionate about email and video marketing.



Responsibilities

• Helping to evolve the digital strategy through personalization and enhancement of email messaging using strong analytical skills and a continual drive for improvement
• Managing the intake of video personalization requests including determining and documenting business requirements while working cross-functionally with others
• Assisting with the QA and post-launch monitoring of personalization elements for functionality, rendering, and data accuracy
• Continuously measuring experience effectiveness in order to regularly deliver analysis and results
• Managing scopes, timelines, and deliverables on multiple concurrent projects while working with a variety of internal teams as well as vendors
• Becoming an expert on video personalization platform and while maintaining a current understanding of email and video best practices
• Partnering with the Marketing Innovation team to role out capabilities across the business

Skills and Qualifications:

• 3+ years hands-on experience managing the setup of personalized email and/or video campaigns
• Experience working with enterprise ESP’s such as Harmony, Zeta, CheetahMail, Responsys, etc.; working knowledge of HTML a plus
• Experience or familiarity with real-time video marketing personalization services like SundaySky a plus
• Comfortable working in a fast-paced environment with cross-functional teams including external vendors
• Ability to think and perform both tactically and strategically
• Self-driven and reliable with the ability to multitask and prioritize

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Health Benefits: Medical, Dental, Vision, Life (including spouse & child), 401k, STD/LTD, AD&D, and Commuter Benefits program.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.