Virtual Assistant

We are excited to partner with a private group mental health practice seeking a Virtual Assistant to join their team. The ideal candidate has experience in the mental health field, is familiar with insurance processes, and is highly organized. This position will focus on providing administrative support through answering calls, responding to voicemails, and managing insurance claim follow-ups.

Core Responsibilities:

• Answer incoming phone calls and respond to client inquiries in a professional and timely manner.
• Manage and respond to voicemails, ensuring efficient communication.
• Follow up on rejected or denied medical claims with insurance companies to ensure proper resolution.
• Maintain organized records of communications and claim status.

Qualifications/Skills:

• Experience in the mental health field is preferred.
• Familiarity with insurance companies and medical claims processes.
• Strong communication and organizational skills.
• Ability to work independently in a remote setting.