Virtual Office Assistant

Posted 21 days ago
Job closed
Tuple

Virtual Office Assistant

Our Client - Government & Public Sector company

  • Remote
$65,900 - $77,000/year
Exact compensation may vary based on skills, experience, and location.
40 hrs/wk
Permanent (w2)
Remote work yes (100%)
Travel not required
Start date
April 15, 2025
Superpower
Customer Service
Capabilities
Customer Success
Customer Service Management
Call Center Services
Preferred skills
Online Communication
Technical Issues
Telephone Skills
Planning
Confidentiality
Preferred industry experience
Government & Public Sector
Experience level
0 - 4 years of experience

Job description

Key Duties and Responsibilities

Manage and respond to emails, phone calls, and other communications.

Schedule and coordinate virtual meetings and appointments.

Prepare and maintain digital files and records.

Assist in the preparation of reports, presentations, and other documents.

Serve as a point of contact for clients, families, and external partners.

Provide information about The Arc’s services and programs.

Facilitate virtual onboarding processes for new clients or members.

Input and update client information in databases.

Generate reports and summaries as needed.

Ensure data accuracy and confidentiality.

Assist in planning and organizing virtual events, workshops, and webinars.

Coordinate logistics, such as sending invitations and managing RSVPs.

Provide technical support during virtual events.

Troubleshoot basic technical issues related to virtual communication tools.

Guide clients and staff in using virtual platforms effectively.

All applicants applying for U.S. job openings must be legally authorized to work in the United States and are required to have U.S. residency at the time of application.

If you are a person with a disability needing assistance with the application, or at any point in the hiring process, please contact us at support@themomproject.com.