Visual Merchandising Operations Coordinator

Visual Merchandising Operations Coordinator

$65,000

Full-Time

Office Location: Aurora, New York

Position Summary:

The company is known for their fabulous and functional products with creative visual experiences, and they are seeking a full-time operations coordinator to join the Visual Merchandising team.

The Visual Merchandising Operations Coordinator is a key support role within the Visual Merchandising department, responsible for managing administrative tasks, coordinating operational processes, and ensuring seamless execution of merchandising initiatives. This position will play a crucial role in maintaining efficiency, improving cross-departmental collaboration, and supporting the timely execution of visual merchandising projects across all retail and wholesale locations.

Essential Job Duties and Responsibilities:

Operational & Administrative Support

• Manage calendars, schedules, and timelines for visual merchandising projects and installations.
• Track and organize project deliverables, budgets, and approvals to ensure deadlines are met.
• Maintain and update department reports, and project documentation.
• Assist in processing purchase orders, invoices, and vendor payments.

Project Coordination & Execution

• Act as the liaison between the Visual Merchandising team and other departments (Marketing, Store Operations, Wholesale) to ensure alignment and smooth execution of merchandising strategies.
• Support the rollout of seasonal displays, store floor sets, and visual merchandising refreshes by coordinating logistics and materials.
• Oversee the distribution of visual merchandising assets, including printed materials, props, and signage, ensuring they reach the right locations on time.

Process & Workflow Optimization

• Identify opportunities to improve efficiency within the department’s workflow and project management processes.
• Assist in creating and maintaining standard operating procedures (SOPs) for the department.
• Support inventory tracking for visual merchandising materials, fixtures, and props.

Communication & Cross-Functional Collaboration

• Facilitate clear communication between Visual Merchandising, Store Operations, and external vendors.
• Assist in compiling recap reports, presentations, and key insights for leadership and cross-functional teams.
• Provide administrative support for team meetings, including preparing agendas, taking notes, and tracking action items.

Education and Experience:

• 1–3 years of relevant experience in visual merchandising, retail operations, or a similar coordination or support role.
• Strong project management experience
• Experience in a retail or wholesale environment is strongly preferred.
• Familiarity with visual standards, product presentation, and working cross-functionally with marketing, store operations, and sales teams is a plus.

Special Requirements:

Domestic Travel to Atlanta, GA may be needed from time to time.

Knowledge, Skills, and Abilities:

• Proficient personal computer skills
• Ability to clearly, concisely, and professionally communicate verbally and in writing.
• Some analytical ability to gather and summarize data, find solutions to various administrative problems, and prioritize work
• Strong organizational skills including the ability to simultaneously manage multiple projects and details
• Detail-oriented
• Self motivated with excellent written and verbal communication
• Ability to prioritize, solve and close issues under tight deadlines
• Formulate action plans quickly and implement solutions effectively through critical decision-making
• Ability to fly and travel as needed