Workplace Experience Ambassador (Miami, FL)

Our client is a leading professional services firm that specializes in real estate and investment management. Our client shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities. Our client is a Fortune 500 company with annual revenue of $18.0 billion, operations in over 80 countries, and a global workforce of more than 93,000 as of December 31, 2019.

We are seeking a Workplace Experience Ambassador on a contract basis to help support their ongoing business needs. This role is on-site in Miami, FL.

This role will be responsible for ensuring workplace spaces are well-maintained, welcoming, and set up to support a positive experience for all employees and guests. This role involves managing front-of-house services, coordinating event setups, and providing top-tier customer service across a variety of internal teams.

This role is for a fixed duration of 15 days and is ideal for someone available for short-term, immediate work.

Responsibilities:

• Deliver outstanding customer service to internal teams, external guests, and visitors.
• Manage reception duties and front-of-house operations, directing inquiries as needed.
• Assist in planning and executing physical setups for events and meetings, including room layout, signage, and equipment.
• Maintain accurate records of room and space bookings; keep event calendars current.
• Support the broader facilities team with daily operations and service delivery.

Qualifications

• High school diploma or GED required.
• 5–7 years of relevant experience in reception, concierge, or hospitality roles.
• Experience in catering or event coordination is a plus.
• Excellent interpersonal and communication skills, both written and verbal.
• Strong customer service mindset with the ability to engage professionally at all levels.
• Detail-oriented with excellent organizational and problem-solving skills.
• Comfortable collaborating with others and serving as a positive team representative.
• Proficient in standard office and scheduling software platforms.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.