Workplace Experience Ambassador (Miami, FL)

Our client is a leading professional services firm that specializes in real estate and investment management. Our client shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities. Our client is a Fortune 500 company with annual revenue of $18.0 billion, operations in over 80 countries, and a global workforce of more than 93,000 as of December 31, 2019.

We are seeking a Workplace Experience Ambassador on a contract basis to help support their ongoing business needs.

The main function of the Workplace Experience Ambassador is to ensure that building spaces are appropriately set up and maintained to enhance the experience of all parties. The Workplace Ambassador will interact with a large variety of teams and be responsible for providing excellent customer service.

This is a 1-month on-site assignment based in Miami, FL.

Responsibilities:

• Provide excellent customer service to all internal and external visitors.
• Manage all front-of-house services and appropriately direct incoming queries.
• Plan and assist with the physical setup of events and meeting spaces, including furniture, signage, and equipment.
• Maintain and update daily records of space and room bookings as well as up-to-date event calendars.
• Support other facilities team services as required.

Qualifications

• High school diploma or GED required.
• 5-7 years of experience required.
• Experience in reception, concierge, or related field.
• Catering or hospitality experience preferred.
• Outstanding customer service skills with the ability and confidence to communicate to customers at all levels, both written and verbal.
• Self-motivated with a confident and energetic attitude.
• Ability to work with other team members and act as an ambassador of the team.
• Detail-oriented and organized.
• PC literate with proven ability to manage daily activities using various platforms.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.