Workplace Experience Ambassador (New York, NY)

Our client is a leading professional services firm that specializes in real estate and investment management. Our client shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities. Our client is a Fortune 500 company with annual revenue of $18.0 billion, operations in over 80 countries, and a global workforce of more than 93,000 as of December 31, 2019.

We are seeking a Workplace Experience Ambassador on a contract basis to help support our Customer's ongoing business needs. This role is on-site in NYC.

The Workplace Experience Ambassador ensures that building spaces are properly set up and maintained to create a positive experience for employees, guests, and partners. This role interacts with a variety of teams, delivering excellent customer service and supporting workplace operations.

Responsibilities:

• Provide excellent customer service to all internal and external visitors.
• Manage front-of-house services, including reception and concierge support, and appropriately direct incoming queries.
• Plan and assist with the physical setup of events and meeting spaces, including furniture, signage, and equipment.
• Maintain accurate daily records of space and room bookings, along with up-to-date event calendars.
• Support the facilities team services and contribute to workplace initiatives as required.

Qualifications

• High school diploma or GED.
• 5-7 years of experience in reception, concierge, or related customer service fields.
• Outstanding customer service skills with the ability to communicate confidently at all levels, both written and verbal.
• Strong organizational skills and attention to detail.
• PC literacy with the ability to manage daily activities across multiple platforms.
• Self-motivated, energetic, and confident, with the ability to act as an ambassador for the team.
• Ability to work collaboratively with team members.

Preferred:

• Experience in catering, hospitality, or event support.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.