Workplace Experience Receptionist - Austin, TX

Posted 7 months ago
Job closed
Tuple

Workplace Experience Receptionist - Austin, TX

Our Client - Hospital & Health Care company

  • Austin, TX
$22.22 - $23.70/hour
Exact compensation may vary based on skills, experience, and location.
40 hrs/wk
Contract (w2)
Remote work no
Travel not required
Start date
September 11, 2024
End date
September 11, 2025
Superpower
Administration, Customer Service
Capabilities
Administrative Assistant
Customer Service Management
Preferred skills
Administrative Support
Administrative Skills
Visitor Management
Front Office
Customer Service
Presentations
Intellectual Curiosity
Brand Management
Professionalism
Organizational Skills
Complex Problem Solving
Microsoft Office
Emergency Procedures
Commercial Real Estate
Office Supply Management
Communication
Management
Microsoft Excel
Real Estate
Coordinating
Microsoft Outlook
Preferred industry experience
Hospital & Health Care
Experience level
5 - 8 years of experience

Job description

Our client is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. Their mission is to realize the potential of their clients, professionals and partners by building the real estate solutions of the future.

“From instilling confidence in today’s decisions to re-imagining tomorrow’s spaces, we thrive in complex and ever-changing environments.” The have over 500 offices in more than 100 countries, employ over 115,000 people and support 95 of the Fortune 100 companies.

We are seeking a Workplace Experience Receptionist on a contract basis to support our Customer’s business needs. This role will be responsible for delivering world-class customer service experience to employees and guests of a designated building. This role is onsite in Austin, TX.

Responsibilities:

  • First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location.
  • Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
  • Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
  • Approve janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed.
  • Resolve inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
  • Oversee support for the team as directed including office supply management, meeting coordination, and equipment care.
  • Review customized client materials to ensure they follow brand guidelines.
  • Follow property-specific security and emergency procedures. Notify management to ensure the safety of all individuals in the building.
  • Follow specific directions as given by the manager and work under minimal supervision.
  • Gather and analyze data to identify and solve complex problems that arise with little or no precedent.
  • Impact own team and other teams whose work activities are closely related.
  • Suggest improvements to existing processes and solutions to improve the efficiency of the team.
  • Evaluate and communicate unusual and/or complex content in a concise and logical way.
  • Other duties as assigned.

Qualifications:
  • 3-4 years of job-related experience.
  • A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Advanced organizational skills with an inquisitive mindset.
  • Needed Soft Skills: Polite, organizational skills, communication skills, punctual.
  • Need to have reliable transportation.

Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)
Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit Program

Please note: In order to create a safe, productive work environment, our client is requiring all contractors who plan to be onsite to be fully vaccinated according to the CDC guidelines. Prior to coming into our offices, contractors will be required to attest that they are fully vaccinated.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

All applicants applying for U.S. job openings must be legally authorized to work in the United States and are required to have U.S. residency at the time of application.

If you are a person with a disability needing assistance with the application, or at any point in the hiring process, please contact us at support@themomproject.com.