Facilities Specialist (Brooklyn, NY)

The Mom Project is excited to support Etsy with their search for a Facilities Specialist to work with them on a contract basis.

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. Etsy, Inc.'s 'house of brands' portfolio has expanded to now include two individually distinct ecommerce brands – Etsy and fashion resale marketplace - Depop. As an Etsy employee, you’ll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We're large enough that you'll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.

We are seeking a Facilities Specialist to join the Workplace Experience team onsite in our Brooklyn office. This role will support Etsy in maintaining a clean, safe, and collaborative office environment. Under this role, the Facilities Specialist is responsible for coordinating day-to-day maintenance of the MEP building systems and for providing the highest quality customer service in a responsive and efficient manner to all employees and executives in Etsy’s headquarters office in Brooklyn, NY.

Responsibilities:

• Be the face of the Workplace Facilities team! Provide an outstanding employee experience by maintaining Zendesk service tickets and Workplace slack channels, ensuring our team understands their needs and delivers the right solutions in a timely manner.
• Perform walkthroughs and audits to ensure our office meets and exceeds expectations by identifying any issues and taking corrective action, including but not limited to conducting repairs onsite, putting in a service ticket with property management, or partnering with a vendor to have them complete the task.
• Manage preventive maintenance schedules and systems, which may include but are not limited to kitchen appliances, recycling programs, pest control, and BMS controls.
• Build and maintain positive relationships with building management, suppliers, service providers, and vendors.
• Assist in Workplace facilities operations by partnering with the Events team for room configuration changes, the Gatherings team for event setups, and the food team for assistance in maintaining our food service appliances, such as kegs and snack programs.
• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Ideal Skills and Qualifications:

• 2-4 years of building maintenance and project management experience, specifically in a commercial office setting.
• Proven track record in project management and prioritizing multiple projects
• You are an organized, efficient and inventive self-starter with strong problem-solving skills, exceptional attention to detail, effective interpersonal skills, and excellent time management abilities
• Proficient digital literacy. Experience with Google Suite, Monday.com, and Apple devices is preferred
• Excellent verbal and written communication skills. You'll work alongside a diverse community!
• Must be able to lift and/or move 50 pounds.
• Maintain a personal schedule to remain flexible for off-hours/emergency support.
• Strong electrical, mechanical, and technical skills are preferred.
• Familiarity with OSHA guidelines is a plus.
• A trust in and commitment to Etsy’s vision, mission, and values.